Dry cleaners continue to be an essential service for many. Not every person has a washer and dryer in their business and many people rely on dry cleaners to keep their non-washable items clean. Running a dry-cleaning company can be a profitable venture for many entrepreneurs. Here are a few tips for making your company more efficient.

Sales

A quality dry cleaning pos can help your business tremendously. The best point of sale systems can decrease wait times and increase efficiencies. When employees can easily input items into the system, they create more accurate orders and collect the correct amount of money for each ticket. The more efficient, user-friendly process can decrease the amount of shrink the company faces reducing the impact on the bottom line.

Apps

Most people rely on their smartphones to conduct business and stay connected throughout the day. Capitalize on this trend with your own app. These apps allow customers to track orders, place orders and even schedule pickup and delivery. It provides an easy way for your business to connect with customers without relying on them answering the phone. You can send a message through the app, build in reminders for services and much more. Customize the app to suit the services and needs of your specific business.

Focus

Rather than spending time trying to multitask, it is better to focus on single tasks. Do one task then the next in order rather than doing multiple things at one time. Not only does your efficiency increase, but your results improve dramatically as well. Your single-minded attention can improve customer results which often improves your bottom line. The increased efficiency means you can get more done faster and still meet customer expectations or maybe exceed them.

Employees

Businesses rely on employees to perform a variety of tasks. Give yours some incentives for quality work and time completed. These incentives can motivate employees to do a better job which helps retain customers and improve referral rates. Performance benchmarks are a common tool to help employees meet company goals. These benchmarks can focus on what you think is most important. Employees can improve or hurt the bottom line. Give your employees the right incentives and watch their efficiency improve and your profits go up.

Marketing

Most business people rely on the 80/20 rule to determine where to spend their time and energy. The dry cleaning industry is no different. If 80% of your business comes from suburban households, you can use this information to focus your marketing efforts. By targeting the demographic who uses your services the most, you can improve your lead generation and streamline your business.